Home › Forums › Products › Stompboxes › TimeFactor & H9 Control won’t Connect › Reply To: TimeFactor & H9 Control won’t Connect
Just got my H9 Max yesterday. Similar problems. I can connect over USB or Bluetooth, but the device seems to lock up showing V 5.8.5. All buttons are unresponsive. Trying to connect with Control app says communication error. Error message says power cycle with hotknob and right footswitch held down. So I tried that, it comes up with "clear" but again, all buttons unresponsive. Still can't connect with Control app.
I'm using Mac OS 11.2.3, is it compatible?
When you say "all buttons unresponsive" do you mean the buttons on the pedal? Does your H9 have effects? Do the footswitches work?
Have you tried factory reset by powering up the pedal with the right footswitch and the black knob pressed?