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I believe the issue came from putting the H9 into the effects loop of my amp AND having the volume very low.   I’ve duplicated the symptoms with three different H9s using the same amp, cables and setup.   The symptoms are: most (if not all) other effects such as chorus, flange and delay work fine – but when you switch to the Undulator algorithm that effect isn’t triggering (there is sound, but no Undulator effect) and when you turn the intensity up to 99 there is no sound.  Fixing the issue (for my amp) is to turn up the volume of my amp enough to trigger the Undulator algorithm – then, the Undulator effect works as expected.