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Thanks, yes it does blink when I go into the CLK IN settings, the LEDs above the left- and right-most footswitches blink red. So it’s confirmed that it’s not receiving a MIDI clock signal even though it’s getting one. Maybe something’s wrong with the physical connection?

There’s no USB input, so no issue there.

I can try to reset the firmware just in case, though it may be a hardware problem (I hope not!).