Reply To: Installation of H9 control software problems on MAC OS Big Sur 11.4

[tx9a]

joecozzi wrote:

tx9a wrote:

I am using macs again, but don’t seem to be able to download the software necessary to manage the preset lists.

I’m trying to get a clearer picture of the problem. Are you trying to access preset lists that you’ve created previsouly on the Windows machine or just trying to get H9 Control to work on your Mac period?

tx9a wrote:

I tried to use the software on a Windows tablet to see if that would work and it would install but I would then get a message about within the software window about protocols when I tried to connect the eventide space via wire to the tablet.

Is it possible to take a screenshot of the message?

 

Appreciate the response, basically both of those are my problem. 

I was trying to get H9 Control to work on my Mac period, like you say… in order to be able to manage preset lists. Because I could not get H9 to even install on my mac (it is a newish macbook pro, bought in Feb 21), I tried to go back to windows; I was able to install the H9 control, but when I connected my Space I got the message about protocols. Let me get the Windows tablet I used (it is not my usual device) and I will get a screenshot of the message. 

I will try to be about five mins, thank you, 

Will