Does this happen on every algorithm you use?
If you want to be able to control the balance between dry and wet signal, the pedal’s routing must be in “NORMAL” mode
This sounds like the pedal may have been in PRE/POST mode.
Then, I would backup your presets and conduct a factory reset. Sometimes this is the quickest way to get the pedal functioning normally. The only other question I have is, do you want a completely wet signal (which sounds like Kill-dry mode), or do you want to be able to adjust the balance between dry and wet (Normal mode)?