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#160926
tbskoglund
Moderator
Eventide Staff

Still nothing from support. I’m going to have to contact my credit card company and report a scam I think.

Hello,

Sorry for the late response, our office was closed for the holiday weekend.

I just looked up your account and your SplitEQ license has not been activated on your iLok account. Please follow the instructions for “Activating your Plug-in” here: https://www.eventideaudio.com/support/installing-and-authorizing-plug-ins/

If you are not seeing the license in your iLok License Manager, you may have registered the plug-in to the incorrect iLok account. If that’s the case, support can help you get this sorted, and someone will respond to your request today.