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#161209
tbskoglund
Moderator
Eventide Staff

Hello,

Please make sure that you have both Read and Write privileges on the /Documents/Eventide folder, as well as the /Users/Music folder, and then run the installer. This article can help you with that: https://support.apple.com/guide/mac-help/change-permissions-for-files-folders-or-disks-mchlp1203/mac

If you are still getting the error, try manually copying the contents of Documents/Eventide to Music/Eventide, and then running the installer.

If neither of those work, please see a few posts down where another user found their own solution you can try.