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#161939
tbskoglund
Keymaster
Eventide Staff

    Sorry you’re having issues getting SplitEQ to run. All of our plug-ins are M1 compatible and have been tested. Please carefully follow the troubleshooting steps below and let me know what happens:

    Mac:
    Confirm you have the latest version of your plug-in installed: https://www.eventideaudio.com/products/plugins
    Confirm that you have the latest version of iLok License Manager installed (www.ilok.com).
    Make sure the plug-in license is activated to your machine or iLok dongle in the iLok License Manager.
    Close your DAW, and delete the following files:AAX: Mac HD/Library/Application Support/Avid/Audio/Plug-ins/Eventide/<plugin name>.aaxplugin
    VST: Mac HD/Library/Audio/Plug-ins/VST/Eventide/<plugin name>.vst
    AU: Mac HD/Library/Audio/Plug-ins/Components/<plugin name>.component
    Presets and Docs: ~/Music/Eventide/<Plugin Name>/ (whole folder)
    Open your DAW and rescan your plug-ins, and then shut your DAW again.
    Deactivate and reactivate the plug-in license in iLok License Manager.
    Reinstall your plug-in
    Reopen your DAW and rescan your plug-ins.
    AudioUnit only: If still not showing, some macOSes occasionally require a restart for Audio plugins to correctly scan.

    Live 9 and below:

    Go to Preferences->File Folder and Option/Alt-click “Rescan Plug-ins” to force a deep rescan.

    Live 10+:

    Go to Preferences->Plug-ins and Option/Alt-click “Rescan” to force a deep rescan.

    Note that the “deep rescan” is not the same as just clicking rescan in Live.