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Good evening,

I have a H9 max and bought a core a while ago. Both are registered on the same account. I use H9 Control 4.0.3 for IOS and I can connect both H9 to H9 Control  on my iPad pro via Bluetooth.

However, the Core does not get access to the Max’ algos. I tried “Restore purchase” but it did not work as the Core remained Core. On the app (“Preset Lists”) I tried to access  source (=iPad)  but there it does no show any source and therefore I could not copy the max algos via “save to ipad” (which does not show up either) from the Max to Core.  I checked the forum but I could not find an answer to this issue.  What could be the remedy? Grateful for any suggestions. Thanks in advance.