Hi tbkoglund
I got the right account now in iLok i have delete the other one.
I had two accounts somehow. God knows how i achieved that.
Now the plugins are activated in ilok successfully.
I cannot change the ilok Id and password in my Eventide account to match
I have at least 8 characters and numbers and a special upper case symbol.
Guess what now
The apply changes button is greyed out so to speak stopping me matching the ilok account
I am up the junction again! boo!!
all the Best
john