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Eventide Staff

I just tried the Direct Updater on a MacBook Pro running Monterey 12.5. Works fine, updated my Factor pedal without issue.

  • Download and install the Direct Updater for your system: https://www.eventideaudio.com/downloads/?product=TimeFactor
  • Connect your pedal to your computer via USB
  • Turn the pedal on while holding down the middle footswitch until the display says UPDATE.
  • Open the Direct Updater application (NOT EDM). It will automatically scan for any devices. Once it detects your pedal, click OK.
  • Whether the application shows the serial number of your pedal or it says INVALID, it will show you the available firmware updates regardless.
  • Choose the first option (5.2.0[6]) to highlight it in blue and click “Install Update.”
  • After about 5 minutes, you should be ready to rock n roll.

    If this is not working, please let me know at what step in the process you get stuck.