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Eventide Staff

Thanks for the video. It’s very possible the Bluetooth chip is damaged. You can try the following, but if it does not work, you may need to get the pedal serviced.

Try a factory reset. This will erase all presets. Turn the pedal on while simultaneously pressing the right footswitch and black knob.

Try reinstalling the firmware

If none of these work, email support@eventide.com for other options. Make sure you link to this forum post.