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Reply To: SplitEQ Support Info crashes Ableton Live on macOS

Home Forums Products Plug-Ins SplitEQ Support Info crashes Ableton Live on macOS Reply To: SplitEQ Support Info crashes Ableton Live on macOS

#168224
pmcculloch
Moderator
Eventide Staff

@moonoveraustin, thanks for the report.  This appears to be a problem with an old value for the preferences from 1.0.12 that no longer exists in newer versions.  We have a fix and it will be in the next release.

In the meantime, you can fix this by simply deleting the preferences file for SplitEQ via the following steps.  Please note that if you’ve changed any of the settings in the menu (e.g., theme, handle inversion, etc.) you’ll need to set those values again afterwards, since doing this will reset the preferences to the factory defaults.  (Presets will not be affected)

1. Exit any DAWs with SplitEQ running.

2. In Finder, in the Go menu, choose Go To Folder… with the following path: ~/Library/Application Support/Eventide

3. Delete the file named SplitEQ.properties.

The SplitEQ.properties file will be recreated when you load the plugin, and you can set the options to your preferred settings.

Hope this helps, and let us know if you have further issues or questions.