If you feel there may be something wrong with it, contact support@eventide.com. They will ask you similar questions, so feel free to link them to this thread in your email.
If you haven’t customized any settings on the pedal, you can try reinstalling the latest software via the H90 Control app and then conducting a factory reset by turning the pedal on while holding the 3 quick knobs. Lastly, you could try using a different USB cable; maybe that’s the issue with the disconnections.
