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June 26, 2023 at 1:48 pm
#172174
Have you looked at the Eclipse documentation? The digital audio protocols are not setup by default, that may be your issue.
Please read the digital setup and digital connections sections of the manual and let me know what happens after following those instructions. If you are still having issues, I can take a look at my unit and provide further troubleshooting steps.
https://s3.amazonaws.com/com.eventide.downloads/Product+Manuals/EclipseUserManual.pdf