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Home Forums Products Rackmount My H9000 crashes a lot… is this normal? Reply To: My H9000 crashes a lot… is this normal?

Eventide Staff

Sorry to hear this, this isn’t normal. Some more information would be useful:

  • What firmware is the H9000 running? (you should update to the latest if you are running an older firmware)
  • Is this a new unit that you just started using? Or you have used it for a while and the crashes are more recent?
  • Is there a specific action that you can pinpoint to what is causing the crash?

You can try the USB self test (instructions below) and send the results to support@eventide.com and we can help troubleshoot this further there.