Sorry to hear you had a bad experience.
The process of registering and activating one of our plug-ins is pretty straightforward and a detailed tutorial can be found here: https://www.eventideaudio.com/support/installing-and-authorizing-plug-ins/
If you have any issues, you just need to contact support@eventide.com and provide your iLok username and some information about the issue you are having. We are happy to help troubleshoot any issues you run into.
