I’m sorry you’re having issues.
First of all, unless you have a very unusual configuration, it’s unlikely to be related to the drum machine setup.
The more likely culprits are a) using an inadequate power supply (confirm the issue happens with the factory-provided supply) or b) the cable from the bottom to the top circuit board in the unit coming a bit loose. If you’re feeling handy, you could see if the issue is resolved by removing the bottom plate and re-seating the cable.
If neither of those resolves the issue, the best next move is to contact support@eventide.com with a photo, confirmation that you have tried the above, and a link to this thread.
