Hello,
To clarify, Bluetooth is not yet available for this product. It will be available in a future update.
For your USB connection issue, your operating system is quite old and not supported by most modern apps. Eventide Control is officially support for macOS 10.14+ and we have not tested it with Sierra.
What exactly is happening when you try to connect to the pedal? Are you able to “add device” in the Eventide Control app?
Are you able to try a different computer with a more recent OS version?
