I do not have another Mac at my disposal. I haven’t had any trouble connecting my original (white) H9 Harmonizer to my Mac by either bluetooth or usb-c. As far as attempts to connect the H9 gen2 to my Mac; I’ve connected it via usb-c and powered on and H9 Connect simply won’t recognize it, I’ve also powered the H9 gen2 on and then connected it to the Mac, and it just doesn’t recognize it. Although i’m running Sierra OS, I havent had any issues connecting my MIDI keyboard, synthesizers, external hard drive, hardware audio interface’s, or numerous other usb devices. If I can’t get my Mac to recognize the H9 gen2 by any method, how would I ever be able to get the future update to enable the Bluetooth?! Had I known bluetooth wasn’t immediately available, or wasn’t compatible with Sierra, I would’ve never purchased it! I created a support ticket, and haven’t heard anything from them. Unless you guys have a work around, I’m definitely thinking I need to return this thing
did you manage to get this sorted? I’m having the same issue, unable to connect either with my MacBook Pro, or an M1 iPad Pro.
