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May 23, 2010 at 12:46 pm #107098radioghostMember
I recently purchased a Pitchfactor and it has been working fine until recently. Now the bank/play (or tap/3rd button) is not working anymore.
I can't toggle between bank and play modes. It also means I can't get into system mode. When I press the encoder and tap button the preset flashes for "saving", but I can't enter system mode.
This may be unrelated, but I tried using a Boss FS-1 footswitch in the aux input. This worked for a while, although it only seemed to go into flex mode.. I'm not sure if this is a toggle switch, but in any case I noticed that it's not a TRS plug.
After using this for a while, the unit "lost" the bank/play ability.
Does anyone know how to do a reset?
May 24, 2010 at 3:56 pm #120439nickroseModeratorEventide Staff
Sounds like the switch is faulty. You should contact email@example.com
May 25, 2010 at 11:52 am #120444radioghostMember
i tried the pedal again a few times.At first it wouldn't work (the 3rd button that is), but now it seems to be working fine. I don't know why it now works, but it's great that it's working.
However, I'm now a bit nervous that it might stop in the middle of a gig..
May 25, 2010 at 6:13 pm #131689nickroseModeratorEventide Staff
It sounds like there is some dirt on the switch contacts, which could have unpredictable results.
Best get it looked when you get the chance.
May 26, 2010 at 1:25 pm #131691bhabermanParticipantEventide Staff
As Nick suggested, please email firstname.lastname@example.org and we will be happy to assist.
May 27, 2010 at 1:04 pm #131693radioghostMember
I'm sending it off for repair tomorrow to the local distributor. It seems to be working fine now, but I'd rather get it checked, especially as it still new.
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