Home › Forums › Products › Plug-Ins › Bitwig 4.3.4 on Mac OS 10.15.7 Catalina, Quadravox not visible
- This topic has 6 replies, 2 voices, and was last updated 2 years, 2 months ago by tbskoglundEventide Staff.
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September 10, 2022 at 2:41 pm #165511xphormParticipant
Everything seems normal, both in ILOK and on eventideaudio site, plugin is installed and activated, but I just cannot find it when I want to load it in Bitwig Studio. I installed VST2 and VST3 versions. Anyone help me?
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September 10, 2022 at 5:45 pm #165512xphormParticipant
As far as I can see, there is no Quadravox directory in /Library/Audio/Plug-Ins/VST3/, but installation goes well, tried reinstalling it too..
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September 12, 2022 at 11:03 am #165527
Hello,
Sorry for the issues you are having. First, please confirm that you are using the latest version of iLok License Manager. Once that is up to date, I would suggest a full uninstall/reinstall of the plug-in. Make sure that the VST3 option is selected when you run the installer.
– Locate the uninstaller at: /Applications/Eventide/Uninstallers/
– Find the plug-in or plug-in bundle in the list, and run the installerLet me know what happens.
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September 12, 2022 at 5:59 pm #165549xphormParticipant
Yes I just installed ILOK manager the other day and I should be running the latest version although I’m not completely sure because in the program you can’t see the version but I think I installed it from LicenseSupportInstallerMac_v5.6.1_835a047f.dmg
So nothing really happened: closed Bitwig studio, uninstalled it, re-installed it and it’s still not visible at all when I put quadravox in Bitwig’s search for devices.
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September 14, 2022 at 9:58 am #165586
Please email support@eventide.com and reference this thread and we can help troubleshoot your issue further there.
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September 20, 2022 at 3:31 pm #165646xphormParticipant
Seems like still we have no solution for this? I mailed support like you’ve told me, and nothing so far…
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September 20, 2022 at 4:09 pm #165648
I’ve just responded to your support ticket. Please respond to the support email to troubleshoot this issue further.
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