Brand new sealed unit already registered? wtf

[jones7548]

I just bought a brand new, to my eyes, factory sealed H9 Core and its already been registered to someone? I got this for a set of gigs I have over the weekend and customer service wont get back to me til Monday apparently. This has got to be the worst customer service I’ve ever experienced, and I just got through dealing with Fedex, AT&T and my apartment management.

Can anyone help me out? A completely software bricked $400 paper weight. Can support please give me some support? If I can’t get it running by tomorrow, its going back for a Big Sky by noon. Never thought I’d be dealing with something so d#^$ stupid in my whole life for the cost of the product. 

[joecozzi]

I’ll take care of you offline. No worries.

[jones7548]

I ended up getting an H9 standard that had no problems getting registered. Super weird with the core issue. Sorry for how melodramatic I was being. I was stressing out for my weekend gigs and spent a lot of cash to be greeted with that issue.

[AAgnello]

Glad to hear it worked out and hope the set of gigs were a blast. And, thanks for stepping up Joe!

[Author]

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