cannot deregister h9

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    • #111875

      Im trying to deregister one of my h9's. I logged into my account and it says 'thanks for verifying this device belongs to you' 

      I then go to deregister and it says ' could not be deregistered. The given device is registered to another owner. 

      I did purchase this h9 secondhand but it was deregistered and i registered it to my account…

       Please help??

    • #126593

      Could send an email to with the serial number of the H9 so that we can look it up and see what the story is?

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