Cannot update old Timefactor – Updater sees pedal normally, but not in update mode

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    • May 18, 2014 at 7:38 am #111629
      braidenm
      Member

      Hello,

      As above, I cannot update my Timefactor.

      The updater tool can detect the pedal when it has started normally, however it will not detect it in update mode.

      I've tried multiple Win7 machines, a WinXP machine, tried to detect the pedal over both USB and MIDI (trying multiple MIDI interfaces – 002 and ProFire2626) with no success.

      I read a post where someone else had the same problem but they were able to update their Timefactor using an older version of the updater utility (v1.0.2 if I recall correctly) however I am unable to find a download source for an older version.

      Can anyone offer some help here or provide a download for an old version of the updater?

      Cheers,

      Braiden

    • May 18, 2014 at 12:59 pm #125950
      gkellum
      Participant

      Could you send an email to support@eventide.com; they'll be able to send you something for that problem.

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