Can’t enter username and Password in the H9 Control App for Android

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    • #116211

      High everybody,

      in the H9 Control App for Android I can connect to the new H9 Max correctly via Bluetooth. But when the point comes to entering the User Data to register the Stompbox, it’s not possible to write the characters and numbers into the fields. I have a Samsung S9 with the latest Updates.

      Thanks for your help!

      Martin

    • #156393
      bohan
      Moderator
      Eventide Staff
        mscholtz wrote:

        High everybody,

        in the H9 Control App for Android I can connect to the new H9 Max correctly via Bluetooth. But when the point comes to entering the User Data to register the Stompbox, it's not possible to write the characters and numbers into the fields. I have a Samsung S9 with the latest Updates.

        Sorry for the problem. This is a weird issue on a few Samsung devices.

        Please try: Go to Settings – General management – Language and Input, now select "Samsung Keyboard" as the Default Keyboard. Then go to On-screen Keyboard – Samsung Keyboard – Smart typing and turn OFF "Predictive text". Now reboot your phone and try typing/login in the app again.

      • #156420

        Thanks for your quick support!

        The described setting change in the Samsung Keyboard works fine. Now I was able to enter the account data and the H9 Control App works fine.

        Thanks for building this incredible sound tool, it’s a great inspiration to develop and create good music!

        Greetings from Germany

        Martin

      • #156450
        bohan
        Moderator
        Eventide Staff

          I'm glad it worked out for you. As a new H9 Max owner, now you can also claim out H9 plug-in bundle for free at

          https://www.eventideaudio.com/store/free-h9-plugin-series-bundle

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