Can’t install Saturate

[Hatyiking]

Hey there,

I can’t install my Saturate software. I did the iLok license pairing, downloaded the window file, started the wizard, it’s said the installation is finished yet the selected folder is empty. I tried to leave the default folder but still nothing. What did I wrong?

Thanks for your replies.

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[tbskoglund]

Sorry for the issues you are having.

Is the VST3 folder empty as well? Have you tried running the installer again?

[Hatyiking]

Yes, VTS3 folder is empty and I tried to redowload the file, restart the computer, reinstall the software, but nothing.

[Hatyiking]

Can I download a previous version somewhere?

[tbskoglund]

Can you please try running the uninstaller, and then installing it again?

The uninstaller can be found at Start Menu->Control Panel->Programs and Features->Uninstall a Program

[Hatyiking]

Hello, I’m back from sleeping.

Good news, the last method worked!

Thanks for helping me!

[Hatyiking]

I don’t know why uninstalling from control panel worked but it did. Thanks.

[tbskoglund]

Glad to hear that worked! It sounds like the installer was in a bad state and needed a full uninstall to be able to work properly.

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