Cant see my products is “My Hardware”

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    • #186227
      dror.shiman
      Participant

      Hi.

      Lately, I registered a new H90 and my old trusty MixingLink.
      I need to download the H90 control but I cant have access or to even see my gear in the list. it is a blank page.
      when I try to add the H90 again, it says it is regisred already, and still.
      even the H90 control on my iPad, doesn’t connect to the H90 cause it doesn’t recognized the H90 in my aacount.

      help?

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    • #186229
      kborst
      Keymaster
      Eventide Staff

      Hi there, sorry for the inconvenience. You have an older Eventide account, our system no longer accepts emails as usernames. I’ve changed your username to dror.shiman, you should use that to log into our website. Once you’ve done so you will be able to see your registered hardware in your account, and H90 Control will be available for download.

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