Cant Update to 1.5.7 Bam file size error

Home Forums Products Stompboxes Cant Update to 1.5.7 Bam file size error

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    • #175258
      tonemasterus
      Participant

      Tried several times but no success.  There has to be a better way.  I expect more from Eventide!

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    • #175263
      antonkitaev
      Participant

      I have the same issue

    • #175265
      guilherme.r.queiroz
      Participant

      Exact same error here! I’m running H90 Control 1.4.1 on a MacBook Pro M1 with macOS Sonoma 14.1

    • #175269
      ripley156
      Participant

      Same issue here.  I bought my unit second-hand, states it is on Firmware 1.03.

      I am on a Windows machine and just downloaded the H90 Control app and I am seeing the exact same error.  I tried to download earlier firmwares and saw the same error.

    • #175270
      sebastick
      Participant

      The same for me! on two diferentes Mac osx 13.6.. I am very disappointed, I bought the H90 today!!

       

      Captura-de-pantalla-2023-10-28-a-las-14.01.55

    • #175271
      patrickwal
      Participant

      Same – EXTREMELY annoying! Tried restarts, installing earlier versions – nothing works. (new unit arrived this week at 1.2.2.46). Can’t update, can’t use editor software at all. HELP! (On Mac – tried 2 different Macs, one on Sonoma, one on Ventura)Screenshot 2023-10-28 at 4.11.38 PM

       

    • #175275
      joecozzi
      Moderator
      Eventide Staff

      Help everyone,

      After receiving multiple reports, we reset our systems. Please try the update again. It should  work now. If you continue to experience any issues please report back. I’m sorry the system went down for a bit, but we appreciate your communication and patience.

    • #175278
      ripley156
      Participant

      This worked for me. Thank you!

    • #175280
      patrickwal
      Participant

      Thanks for fixing this over the weekend – had time today scheduled for a deep dive so glad to have not lost today.

       

    • #175347
      tonemasterus
      Participant

      I just got a chance to update and all went well.  Thank you Eventide!  Just as expected Great Customer Service and attention to detail!

    • #175427
      Olmanwood
      Participant

      I am encountering this error. Please advise. Screenshot 2023-11-04 at 6.19.45 AM

      • #175435
        joecozzi
        Moderator
        Eventide Staff

        Services are restored please try again.

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