Congrats on the website update!

Home Forums Products Stompboxes Congrats on the website update!

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    • #112581
      KCStratman
      Participant

        Congrats on the website update! Good to see a fresh new look.

      • #139063
        gkellum
        Participant

          Thanks. Glad to hear you made your way to our forums and had no problems logging in and posting.  It's been pretty quiet since we launched the new site yesterday afternoon, and it made me wonder if something was wrong.

        • #139064
          Bodde
          Participant

            Nothing wrong here! surprised to see the wensite. Didn’t know a change was coming. Looking good!

          • #139065
            Bodde
            Participant

              Only thing is that I can’t edit my posts. There is no edit button. Had the same problem with the old website.

            • #139066
              badmelonfarmer
              Participant

                NICE!!!!!

                 

                the old Forums did look a little dated, this looks a lot more uptodate.

                 

                And the new website looks great too

                 

                Thanks guys

                 

              • #139067
                badmelonfarmer
                Participant

                  Looks better on small screens too.

                  Testing from iPhone

                • #139078
                  KCStratman

                    Bug Report:
                    All posts in a thread are showing the same time/date stamp as the OP. New posts look like old news.
                    iPhone 5S, iOS 7.0.3 (I think?), Safari browser.

                  • #139079
                    KCStratman

                      Looked great until I posted (above), but now posts display as in the attached screenshot. Did something change? I generally prefer ‘desktop’ layouts, even on a mobile device.

                      Horizontal view looks better.

                    • #139080
                      KCStratman

                        This is how it looked before (still does when navigating back from bookmark). I much prefer this layout. Not a fan of mobile layouts that don’t work.

                      • #139081
                        KCStratman

                          Also, refreshing a sub-forum or thread sends me back to the top-level forum page that lists the sub-forums.

                        • #139082
                          KCStratman

                            That was quick! Time/date stamps are fixed now. Nice work, thanks very much!!!

                          • #139083
                            badmelonfarmer
                            Participant

                              Must say, I agree the mobile skin could do with some tweaking… Longer posts are hard to read due to the aviator and white space on the right taking up half the screen (iPhone 6 -Safari)

                            • #139084
                              badmelonfarmer
                              Participant

                                Example of a longer post being difficult to read …. Short posts look great.

                              • #139088
                                Bodde
                                Participant

                                  There is no edit function/button?

                                • #139089
                                  gkellum
                                  Participant

                                    There is no edit function/button?

                                    We're going to add one…  No one thought about that before launching the new site…

                                  • #139090

                                    While I was a bit miffed that I had to reset my Cookie Monster avatar, I’m more troubled by the fact that when I check my registered products, either at my profile page or in the H9 Control, I get the following error message:  “Could not connect to Eventide’s web services. It’s not possible to show your registered products at this time. For further assistance, please contact Eventide support at support@eventide.com.”

                                  • #139091
                                    gkellum
                                    Participant

                                      I’m
                                      more troubled by the fact that when I check my registered products, either at
                                      my profile page or in the H9 Control, I get the following error message:
                                      “Could not connect to Eventide’s web services. It’s not possible to show your
                                      registered products at this time. For further assistance, please contact
                                      Eventide support

                                       

                                      There seems to be a problem at the moment with Eventide's internal network.  I emailed one of our system admins to ask if he's doing something at the moment.

                                      On the bright side our new website is now in Amazon’s cloud. If this had happened while we had still been running the old website, you wouldn’t have been able to reach the site at all.

                                    • #139093

                                      Thanks, GKellum.  All appears normal now and I see all my Factors/H9 with algorithms so I can breath easy.  However, is there a reason why “unregister” is not an option for my H9 in my products list?  Not that I would ever sell it, I’m just curious.  Also, how does one make a paragraph break in this new formum?  I keep hitting enter but the cursor never moves to a new line?  Dig the updated Web site and love your products!

                                    • #139094

                                      Well, I answered my own question about the missing deregister option: it is done through the H9 Control.  Duh!  But what about the paragraph breaks?  Cookie likes your new Web site and products too.  wink

                                    • #139101
                                      dslee
                                      Participant

                                        Mozilla Firefox comes up with “not a trusted connection” on new website

                                      • #139135
                                        jgoldbach
                                        Participant

                                          Thanks for all of the excellent feedback. We have been hard at work ironing out some of the inevitable problems with launching a new site and we greatly appreciate your patience. Now that we have a strong foundation we can begin to make some of the improvements you all have been asking for — and we've been wanting to make — for a long time. Stay tuned and keep the feedback and ideas coming. 

                                        • #139144
                                          jgoldbach
                                          Participant

                                            Hi All,

                                            We should have the certificate warning in Firefox issue resolved. Please advise if you're still running into problems.

                                          • #139148
                                            jgoldbach
                                            Participant

                                              FYI, our next push will include fixes for the mobile display of forums. It should also fix the strange way that blockquotes appear. 

                                            • #139153
                                              Bodde
                                              Participant

                                                I cannot quote messages from previous posts now?

                                                Also still no edit function. Have to be really careful that I don’t make any spelling mistakes in my post since I cannot edit my post afterwards. But this is in the maing according to Glenn.

                                                 

                                              • #139155
                                                jgoldbach
                                                Participant

                                                  The functions to edit posts and quote previous posts are in the works. We appreciate your patience and feedback. Stay tuned.

                                                • #139158
                                                  Bodde
                                                  Participant

                                                    Ok great! thanks for the new website!

                                                  • #139350
                                                    jgoldbach
                                                    Participant

                                                      Hi All, 

                                                      Just wanted to follow up on this post to let you know that we launched a new feature to allow you to edit your own forum posts and we also created a forum for website announcements and your feedback on the site. 

                                                      We do plan to work on a quote feature as well as a "like" feature and more granular notification options. Stay tuned!

                                                    • #139353
                                                      KCStratman
                                                      Participant

                                                        Great to hear that new features are coming online and to see that images are displaying again, keep up the good work!

                                                      • #139401

                                                        Why… is… the… new… Web… site… so… painfully… slow… at… times?!  I have a 10 Mbit/s connection with a fast machine; while the slowness is sporadic (but still painful), it happens in IE10/11, Chrome and Firefox which leads me to believe it’s on the Amazon hosting end.  And why can’t I still have paragraph breaks in my posts via the good ol’ <ENTER> key?!  angry

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