Elevate remains in demo mode after activating the licence ( Cubase 9 )

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- November 4, 2017 at 11:44 am #114448
  
  Inactive
  
  My Elevate freezes all commands on my i_mac 3,4 Ghz intel core 15 for a few secondes every minutes or so.
  Quite annoying. It seams to still be in demo mode.
  Ilok licence is up to date
  I use Cubase 9 pro unser OS 10.9.5
  What shall I do ??
  Thanx.
  
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- November 4, 2017 at 8:01 pm #147587
  
  DGillespie
  Moderator
  Eventide Staff
  
  Gilles Martin wrote:
  My Elevate freezes all commands on my i_mac 3,4 Ghz intel core 15 for a few secondes every minutes or so.
  Quite annoying. It seams to still be in demo mode.
  Ilok licence is up to date
  I use Cubase 9 pro unser OS 10.9.5
  What shall I do ??
  Thanx.
  
  Show More...
  
  Hi Gilles, there is no demo mode in Elevate. The demo works exactly the same as the production version. Are you certain the Elevate is causing the problem you're seeing?
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- November 4, 2017 at 8:17 pm #147588
  
  Inactive
  
  Thx 4 your answer DGillespie.
  The problem started when I installed the demo a few days ago. It sounded to me like some nasty limitation. So I bought the plug.
  It did some new tests today, il happens also whith EQuivocate. It is strange , the audio goes on , the mouse still moves but all windows are frozen during 10 sec ( even non audio apps open in background like firefox… ) then every thing come back to normal. Never had a problem like that with my setup.
  I will do some more tests tonight with Presonus studio one. I was wondering also about my old OSX 10.9.5.
  Thanx for your help.
- November 4, 2017 at 11:55 pm #147589
  
  Inactive
  
  dear DGillespie
  I just did the lastest ilok license manager update. After that the computer totally freezed .
  I did a restart and now ……everything is fine..!!!!!!! my Elevate works great….!!!!!
  Sorry for the trouble and thanks again for your help.
  G.M
  - November 8, 2017 at 3:56 pm #147611
    
    DGillespie
    Moderator
    Eventide Staff
    
    Gilles Martin wrote:
    dear DGillespie
    I just did the lastest ilok license manager update. After that the computer totally freezed .
    I did a restart and now ……everything is fine..!!!!!!! my Elevate works great….!!!!!
    Sorry for the trouble and thanks again for your help.
    G.M
    
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    I'm glad it's working, thanks for the update.
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