Email Support Not Working

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    • #108109

      Hi everyone – i have 3 eventide pedals and need to get the pitch factor serviced. 

      i've emailed twice but no response.  its been a couple weeks.  anybody else having problems getting a response?

      my pitch factor is behaving very strangely.

      when i plug it in, the device begins changing parameters randomly, spinning thru settings and making wild noises.  changing patches, it keeps doing the same thing.  very strange – and totally unusable.

      where do i send it to get serviced? 

    • #122670
      Eventide Staff

      Hi Frank,

      I replied to your email on September 12th. Please check your spam filters and junk folder to make sure that my email was not misplaced. I will also respond today to the current inquiry that you sent to support.

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