EQuivocate loading error

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    • #114753
      Marana
      Participant

      I’m having problems getting the plugin to show/load in Cubase 7. (Win7 SP1)

      I have the license activated on an iLok dongle (offline computer) and the plugin installed, but when I open cubase, I get a quick error message on bottom right of the screen saying;”Newfangled EQuivocate.vst3 Can’t load protection component, OS error 0x7e.”

      After Cubase loads, EQuivocate is not in the plugins list.

      So, how can that be fixed?

    • #149357
      DGillespie
      Moderator
      Eventide Staff
      Marana wrote:

      I'm having problems getting the plugin to show/load in Cubase 7. (Win7 SP1)

      I have the license activated on an iLok dongle (offline computer) and the plugin installed, but when I open cubase, I get a quick error message on bottom right of the screen saying;"Newfangled EQuivocate.vst3 Can't load protection component, OS error 0x7e."

      After Cubase loads, EQuivocate is not in the plugins list.

      So, how can that be fixed?

      Hi Marana,

      Have you installed the latest version of the iLok license manager?  It can be found here http://www.ilok.com 

      If that doesn't fix your problem, can you contact support@eventide.com with your iLok account name and I'll take a look at your account?

      Thank You,

      Dan

      • #149360
        Marana
        Participant
        DGillespie wrote:

        Marana wrote:

        I’m having problems getting the plugin to show/load in Cubase 7. (Win7 SP1)

        I have the license activated on an iLok dongle (offline computer) and the plugin installed, but when I open cubase, I get a quick error message on bottom right of the screen saying;”Newfangled EQuivocate.vst3 Can’t load protection component, OS error 0x7e.”

        After Cubase loads, EQuivocate is not in the plugins list.

        So, how can that be fixed?

        Hi Marana,

        Have you installed the latest version of the iLok license manager?  It can be found here http://www.ilok.com 

        If that doesn’t fix your problem, can you contact support@eventide.com with your iLok account name and I’ll take a look at your account?

        Thank You,

        Dan

         

        Hi!

         

        Actually I already did contact the support little after posting here.

        I have the latest iLok License Manager on this comp, with what I moved the license on to the iLok dongle.

        The version on my studio comp is most likely older. But I’m not using it online, so there’s no licenses on that computer, just on the dongle.

        And as I already replied to Jerome in support, I have the same issue with the latest version of Ultra Channel. But the old version (v2.1.4) I had and have now installed, works. And all other plugins I have on the dongle work too.

         

      • #149418
        tlongabaugh
        Moderator
        Eventide Staff

        Hey-

        We got your support ticket, and have reached out to PACE (manufacturers of iLok) about this issue. Will report back shortly.

        -Tom

      • #149420
        DGillespie
        Moderator
        Eventide Staff
        Marana wrote:

        DGillespie wrote:

        Marana wrote:

        I'm having problems getting the plugin to show/load in Cubase 7. (Win7 SP1)

        I have the license activated on an iLok dongle (offline computer) and the plugin installed, but when I open cubase, I get a quick error message on bottom right of the screen saying;"Newfangled EQuivocate.vst3 Can't load protection component, OS error 0x7e."

        After Cubase loads, EQuivocate is not in the plugins list.

        So, how can that be fixed?

        Hi Marana,

        Have you installed the latest version of the iLok license manager?  It can be found here http://www.ilok.com 

        If that doesn't fix your problem, can you contact support@eventide.com with your iLok account name and I'll take a look at your account?

        Thank You,

        Dan

         

        Hi!

         

        Actually I already did contact the support little after posting here.

        I have the latest iLok License Manager on this comp, with what I moved the license on to the iLok dongle.

        The version on my studio comp is most likely older. But I'm not using it online, so there's no licenses on that computer, just on the dongle.

        And as I already replied to Jerome in support, I have the same issue with the latest version of Ultra Channel. But the old version (v2.1.4) I had and have now installed, works. And all other plugins I have on the dongle work too.

         

        Hi Marana,

        Can you confirm that you're using EQuivocate version 1.0.7?  The easiest way to check is to just re-install using the latest installer and see if you still have the problem.

        Thanks,

        Dan

      • #149425
        Marana
        Participant
        DGillespie wrote:

        Marana wrote:

        DGillespie wrote:

        Marana wrote:

        I’m having problems getting the plugin to show/load in Cubase 7. (Win7 SP1)

        I have the license activated on an iLok dongle (offline computer) and the plugin installed, but when I open cubase, I get a quick error message on bottom right of the screen saying;”Newfangled EQuivocate.vst3 Can’t load protection component, OS error 0x7e.”

        After Cubase loads, EQuivocate is not in the plugins list.

        So, how can that be fixed?

        Hi Marana,

        Have you installed the latest version of the iLok license manager?  It can be found here http://www.ilok.com 

        If that doesn’t fix your problem, can you contact support@eventide.com with your iLok account name and I’ll take a look at your account?

        Thank You,

        Dan

         

        Hi!

         

        Actually I already did contact the support little after posting here.

        I have the latest iLok License Manager on this comp, with what I moved the license on to the iLok dongle.

        The version on my studio comp is most likely older. But I’m not using it online, so there’s no licenses on that computer, just on the dongle.

        And as I already replied to Jerome in support, I have the same issue with the latest version of Ultra Channel. But the old version (v2.1.4) I had and have now installed, works. And all other plugins I have on the dongle work too.

         

        Hi Marana,

        Can you confirm that you’re using EQuivocate version 1.0.7?  The easiest way to check is to just re-install using the latest installer and see if you still have the problem.

        Thanks,

        Dan

         

        Yes. Version 1.0.7, the latest available at that time.

      • #149426
        Marana
        Participant
        DGillespie wrote:

        Marana wrote:

        DGillespie wrote:

        Marana wrote:

        I’m having problems getting the plugin to show/load in Cubase 7. (Win7 SP1)

        I have the license activated on an iLok dongle (offline computer) and the plugin installed, but when I open cubase, I get a quick error message on bottom right of the screen saying;”Newfangled EQuivocate.vst3 Can’t load protection component, OS error 0x7e.”

        After Cubase loads, EQuivocate is not in the plugins list.

        So, how can that be fixed?

        Hi Marana,

        Have you installed the latest version of the iLok license manager?  It can be found here http://www.ilok.com 

        If that doesn’t fix your problem, can you contact support@eventide.com with your iLok account name and I’ll take a look at your account?

        Thank You,

        Dan

         

        Hi!

         

        Actually I already did contact the support little after posting here.

        I have the latest iLok License Manager on this comp, with what I moved the license on to the iLok dongle.

        The version on my studio comp is most likely older. But I’m not using it online, so there’s no licenses on that computer, just on the dongle.

        And as I already replied to Jerome in support, I have the same issue with the latest version of Ultra Channel. But the old version (v2.1.4) I had and have now installed, works. And all other plugins I have on the dongle work too.

         

        Hi Marana,

        Can you confirm that you’re using EQuivocate version 1.0.7?  The easiest way to check is to just re-install using the latest installer and see if you still have the problem.

        Thanks,

        Dan

         

        Yes. Version 1.0.7, the latest available at that time.

    • #149434
      tlongabaugh
      Moderator
      Eventide Staff

      Please try the following:

      -If you have any other plugins that use iLok, please update them to the most recent version.

      -Try running Cubase in compatibility mode: Right click the Cubase executable, and Select "Properties". Then select the "Compatibility" tab, check "Run this program in compatibility mode for", and then choose "Windows 7".

       

      • #149469
        Marana
        Participant
        tlongabaugh wrote:

        Please try the following:

        -If you have any other plugins that use iLok, please update them to the most recent version.

        -Try running Cubase in compatibility mode: Right click the Cubase executable, and Select “Properties”. Then select the “Compatibility” tab, check “Run this program in compatibility mode for”, and then choose “Windows 7”.

         

         

        I managed to isolate the problem. After installing the latest version of UVI Workstation, it gave me the same error, but also stating, that I was missing a certain .dll file.

        After googling the .dll, it pointed me to Microsoft Visual C++ 2015 Redistributable. So I downloaded it and installed to the studio comp and now both latest versions of EQuivocate and UltraChannel are working.

        But somehow, the default install folders (in C:Program FilesCommon Files) of the plugins won’t work for me, even though I have them enabled in Cubase. The plugin has to be in C:Program FilesSteinbergCubase 7VSTPlugins. (or C:Program FilesSteinbergCubase 7VST3, for VST3 plugins)

         

        But anyways, my issue is now solved. You should add a note, that Microsoft Visual C++ 2015 Redistributable is required for the plugins to work in Win 7. (with the iLok dongle at least)

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