Error trying to get a H3000 demo

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- May 22, 2019 at 3:01 pm #115322
  
  Doug Di Franco
  Participant
  
  I get an error because of a problem depositing H3000 to my iLok account. I don’t have the issue if I try another plug in. What could be the cause?
- May 22, 2019 at 3:17 pm #151936
  
  Inactive
  
  Hello Doug. Can you please detail what the error message is and where in the process you are encountering it?
- May 22, 2019 at 3:18 pm #151937
  
  Doug Di Franco
  Participant
  
  Never mind, I see I got a demo on my iLok in 2014 but I never used it so I’m out of luck.
- May 22, 2019 at 3:21 pm #151938
  
  Doug Di Franco
  Participant
  
  Hi,
  
  It says “A general error occurred depositing the plugin license to your account. Now, after checking my iLok manager I see that I requested a demo in 2014, however I never activated it.
- May 22, 2019 at 4:50 pm #151939
  
  Doug Di Franco
  Participant
  
  All sorted out, thanks to a quick reply from support. Many thanks!
- May 22, 2019 at 4:56 pm #151940
  
  Inactive
  
  Glad we were able to get it all sorted out. Thanks for letting us know of a potential issue!
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