I recently downloaded the Eventide Device Manager to use with my TimeFactor Delay, but all it will let me do is update. So I updated (and frustratingly lost my presets…there was no warning I’d lose my presets and no way to save before updating!) Fortunately I only had a handful. Anyway, this what I see when I connect the device…clearly shows I’ve got the most recent update. But it won’t let me click on any Manage Device or Backup/Restore options. Any suggestions?
H9 Control is the application you want to use to control all Factor series pedals and H9. EDM, while it can be used to update firmware on all pedals, is really designed to act as a preset management tool for Rose and the new dot9 line of pedals. H9 Control is more powerful anyway, as it allows bidirectional communication.