Eventide Update Utility will not start

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    • #107301
      ike shark

      when opening Eventide Update Utility I get this message. 

      "EUU is unable to find the master settings file "/Library/Application Support/Eventide/EventideUpdateUtility/etc/settings.xml".

      Please check the installation before proceeding."

      any thoughts?

    • #120815
      Eventide Staff

      I think it means precisely what it says – this is a file required for operation that it cannot find.

      This file is placed there by the installation process, so look to see if it is not there, and if so, retry the installation. It is also possible that unusual setting of user rights may have prevented proper installation.

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