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June 9, 2014 at 7:20 pm #111680mr336Participant
Eventide is giving away Ultrachannel. I ned to fill out a form for my ilok account. They are asking for my access code along with other ilok info. Is this my password? I would think not but I cant find any info on a access code. Help..
June 9, 2014 at 7:30 pm #126070AAgnelloModeratorEventide Staff
Never give away your password. Please use the code that was in the email that we sent to you.
June 9, 2014 at 7:36 pm #126071
There were codes that went out to each member of the Eventide Insider mailing list this morning. If you got this email, you should receive a code. If you didn't receive this email you can get a code from anyone who did. Or you'll probably find codes at the end of some of the youtube videos on the registration page.
Once you do get a code, feel free to share it with whomever you'd like.
June 9, 2014 at 7:40 pm #136784mr336Participant
OK thank you. I just didnt see or read the word Access in that email. Thanks to all.
June 9, 2014 at 7:54 pm #136785rtcstudioParticipant
Me and 3 buddies are currently stuck watching the wheel spin on the "depositing License" page. 30 minutes and counting as of this post.
Mine has gone to a blank page.
Is the site overloaded?
June 9, 2014 at 8:17 pm #136786
Yeah, the response has been phenomenal, but we're seeing some server side problems. We're working through it, so please be patient. We will definitely get you your plug-ins.
June 9, 2014 at 8:55 pm #136787
Here is a link to the UltraChannel installers:Mac:Windows:If you've already received your license, you should be good to go.If you haven't you'll still need to re-register later when we've got the server sorted out.DanShow More...Show Less...
June 9, 2014 at 10:29 pm #136788
These are the ERRORS am getting
June 9, 2014 at 11:16 pm #136789
Unfortunately, southboundloco, your errors did not come through.
Try it again now, though. We just pushed a new version of the site, which, so far, appears to be working.
June 9, 2014 at 11:53 pm #136790
still no joy
HTTP Status 500 – Invalid token valuedata=[southboundloco ]
type Exception report
message Invalid token valuedata=[southboundloco ]
description The server encountered an internal error that prevented it from fulfilling this request.
java.lang.IllegalArgumentException: Invalid token valuedata=[southboundloco ]
Show More...javax.servlet.http.HttpServlet.service(HttpServlet.java:728)Show Less...
note The full stack trace of the root cause is available in the Apache Tomcat/7.0.47 logs.
June 10, 2014 at 12:20 pm #136791
Is "southboundloco" your ilok.com account name? If so, it looks like you may have added an extra space to the end, which has caused the error. You should be able to enter your information again, without the space, and have more success. We'll try to put up a more descriptive error page.
June 10, 2014 at 12:32 pm #136792
Thank you Dan, I've already done that and I was finally able to download the plug and use it. Cheers
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