Frozen H90 :(

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    • #175897
      Talesmusic
      Participant

      Hello, last week, my H90 froze during a gig. That was not fun. Now It froze on me 10 times this evening (at home building a new board). I got a new RJM pbc10, so I don’t know If that has anything to do with it. But I have 3 big sold-out shows next weekend, and I’m really depending on some sounds on the H90.

      What is the best thing to do?

    • #175954
      tstern
      Moderator
      Eventide Staff

      Hi, Sorry you’re having trouble.

      Best advice (after checking that the issue happens with the latest available software) is to contact support@eventide.com with your serial number, a summary of the issue (this is fine) and a video/photo of the unit failing if possible.  They will do what they can to get you sorted ASAP.

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