H3000 Factory presets do not recall correctly after Anthology update

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    • #112958
      offaxis
      Participant

      my H3000 presets are not recalling correctly since updating to Anthology X

       

      [these are the presets stored in Protools’ built-in preset manager, as opposed to the onboard plugin library]

       

      Protools HDX1 96k v11.3.2 [Mac OS X.8.5]

       

    • #141206
      tlongabaugh
      Moderator
      Eventide Staff

      Hi offaxis-

      Sorry to hear about the trouble with H3000 Factory presets not recalling correctly. A few questions:

      -It sounds like you are using the .tfx presets that are in the Pro Tools built in manager, is that correct?

      -When you say they aren't recalling correctly, do you mean that the settings are different in between session loads, or simply when moving from the TDM version of the plug-in to the Native version?

      -Did you have a previous native version of H3000 Factory where they recalled correctly?

      Thanks,

      Tom

      • #141207
        offaxis
        Participant

        Hi Tom — answers below

         

        -It sounds like you are using the .tfx presets that are in the Pro Tools built in manager, is that correct?

        YES

        -When you say they aren’t recalling correctly, do you mean that the settings are different in between session loads, or simply when moving from the TDM version of the plug-in to the Native version?

        I am in PT11.3.2 HDX [non TDM] — when I load a .tfx preset [created prior to the Anth X updates] from the menu at the top of the plugin window it does not load correctly. It gets it pretty close 🙂 — from my limited testing it appears to be parameters assigned to the Softkeys 1,2,3,4 that do not recall as they were saved.

         

        -Did you have a previous native version of H3000 Factory where they recalled correctly?

        I was using the most recent [pre-Anthology X] AAX version of H3000 Factory

        Show More...

         

        best, Chris

         

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    • #141216
      DGillespie
      Moderator
      Eventide Staff

      Hi offaxis,

       

      I'll look into this.  Can you post one of the .tfx presets that is causing you a problem?

      Thanks,

      Dan

       

      • #141220
        offaxis
        Participant

        hi Dan

         

        I attached a H3000 preset [REMOVE THE .TXT PART OF THE FILENAME TO LOAD IN PROTOOLS 11.3]

         

        the preset was created with the pitch shifter values set to + – 9

         

        instead they load at + – 100 [with the softkeys set to max values]

    • #141225
      tlongabaugh
      Moderator
      Eventide Staff

      Hi offaxis-

      -Do you know what specific version of H3000 Factory you were using before you upgraded? I can't reproduce on the past several versions.

      -Did the preset have the softkey values set to 100, or to 9?

      Thanks,

      Tom

      • #141244
        offaxis
        Participant

        -Do you know what specific version of H3000 Factory you were using before you upgraded? I can’t reproduce on the past several versions.

        I don’t know the version of the H3000 I had before. 

         

        -Did the preset have the softkey values set to 100, or to 9?

        9

         

         

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