H3000: Patches loading time ?

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    • #112477
      geronimo
      Participant

        Since the updatein 2.5.0 version, loading a patch for the H 3000 lasts approximately 20 to 30 seconds; Is this normal ?

      • #127691
        DGillespie
        Moderator
        Eventide Staff

          HI geronimo,

          It's not, what DAW are you using?

          Dan

        • #138752
          geronimo
          Participant

            Sorry for the lack of detai Sad: I use Digital Performer 8.07 (64 bits version) under LION 10.7.5 _

          • #138753
            geronimo
            Participant

              Sorry for the lack of detail Sad : I use Digital Performer 8.07 (64 bits version) under LION 10.7.5 _

            • #138754
              DGillespie
              Moderator
              Eventide Staff

                Also, which OS, and which plug-in format (AU/VST/AAX)?

                Thanks,

                Dan

              • #138755
                DGillespie
                Moderator
                Eventide Staff

                  Ah, thanks.

                  We don't test against DP, but I just reached out to MOTU to try to get a license and I'll take a look at it.

                  Thanks,

                  Dan

                • #138756
                  geronimo
                  Participant

                    In advance, many thanks _

                  • #138761
                    DGillespie
                    Moderator
                    Eventide Staff

                      Hi Geronimo,

                      I'm not able to reproduce over here.  Can you give me a bit more information?

                      What type of computer are you running on?  Any details will be helpful.

                      Thanks,

                      Dan

                    • #138763
                      geronimo
                      Participant

                        I'm with a MacPro Rev 1.1 under LION 10.7.5  and 12 GO memory Ram . My HD System is a SSD .

                        Before, I was with version 2.1.1 of the H3000 and patches are loaded faster .

                        I have a clone of my HD System with the anteriot H 3000 version: I can  testing for this .

                      • #138768
                        geronimo
                        Participant

                          Ihave a MacPro 2 X 2,66 Ghz with 15 Go Memory RAM under LION 10.7.5. _

                          I tested with H 3000 version 2.1.1 from another HD System (a clone) and patches charge immediately.
                          Back on the HD System which is the recent 2.5 version H 3000 release, patches always last 20 to 30 seconds to load and freeze Digital Performer during the loading !

                        • #138826
                          geronimo
                          Participant

                            Any news …?

                          • #138863
                            DGillespie
                            Moderator
                            Eventide Staff

                              Hi Geronimo,

                              I'm not sure I was able to reproduce this specifically, but I think I was able to reproduce something similar and just made a new build now that should alleviate the problem.  We're going to test it here for a day or so and post it.  Unless there's a bug, it'll be 2.5.2 when it goes up.

                              Dan

                            • #138867
                              geronimo
                              Participant

                                Many thanks for the following; I wait _

                              • #138898
                                kallenem
                                Participant

                                  I'm having similar problems with Mac OS X, DP 8.07, H3000 2.5.1 AU. I just wrote a separate post describing the problem in detail. Looking forward to seeing if 2.5.2 fixes it. Thanks,

                                  Kalle Nemvalts

                                • #138904
                                  radioman521
                                  Participant

                                    Found out about this through a thread over in motunation and thought I'd respond here as well. On the system I have (mid 2011 27 inch iMac running OSX 10.9.5 with 32 gig ram) patch change is instantaneous in Digital Performer 8.07 with the au plugin format. Also instantaneous patch change in ProTools 11.3.1 aax plugin format on the same computer.

                                    Jack

                                  • #138905
                                    geronimo
                                    Participant

                                      Interesting; would it be a system issue, since I am under LION 10.7.5 ?

                                    • #138907
                                      radioman521
                                      Participant

                                        geronimo:

                                        Interesting; would it be a system issue, since I am under LION 10.7.5 ?

                                        That could well be but that won't be known until others post here with their exact operating system variant. After all Lion is an old out-of-date operating system no longer supported by Apple.

                                      • #138912
                                        kallenem
                                        Participant

                                          Thanks, everyone, for the info. On my 7-year-old MacPro, OS X 10.7.5 is the latest OS I can run. At some point I will be forced to get a current-generation computer, but other than a few compatibility issues, my old computer is adequate for my audio projects.

                                          For now, I will just stick with the VST version of the plugin.

                                          Kalle

                                        • #127744

                                          Add me to the list of folks experiencing this trouble.  Using the H3000 2.5.1 AU with Digital Performer 8.07 on a Macbook Pro with OS X 10.10.3.  Haven't tried the VST.

                                          Patches take better part of a minute to load and interface seems a bit sluggish adjust just the Mix% parameter while a  project is playing.  Other plugs working just fine.  Audio out of the H3000 otherwise works and sounds great.

                                          Best,

                                          Chuck

                                        • #138983
                                          DGillespie
                                          Moderator
                                          Eventide Staff

                                            Hi Guys,

                                            I believe I've been able to repro this in DP8.  It's not taking 20-30 seconds, but it is taking 5-6 seconds, which it shouldn't be.  It's a bit of a sticky one, so it might take me some time, but I'm looking into it.  In the meantime, it does appear that VST is working fine, so please use this.  Sorry for the issue, I don't know what could be causing it yet.

                                            Dan

                                          • #138984

                                            Thanks Dan!!  And you are correct, the VST works without this issue, as a temporary workaround.

                                          • #138985
                                            geronimo
                                            Participant

                                              DGillespie:

                                              In the meantime, it does appear that VST is working fine, so please use this.  Sorry for the issue, I don't know what could be causing it yet.

                                              Hi _

                                              Many thanks for the following: would you rather give me access to the link from the previous version 2.1 ?

                                              I can't find it on the Support Section .

                                            • #138986
                                              radioman521
                                              Participant

                                                Dan:

                                                I'm curious as to what kind of Mac you're doing your development/debug on because on my system (mid 2011 iMac in OSX 10.9.5 with 32 gig ram) with DP 8.07 I'm getting almost instantaneous patch change. My system is optimized to the hilt because I also run ProTools 11.3.1 and that's as picky as they come daw-wise. I don't doubt that it's happening – could it be due to project/session size? So far I've only been running small (less than 10 tracks) DP projects/sessions.

                                              • #139003
                                                DGillespie
                                                Moderator
                                                Eventide Staff

                                                  Hi Geronimo,

                                                  Here's the older installer.  

                                                  https://s3.amazonaws.com/com.eventide.plugininstallers/h3000factory/H3000Factory211osx.dmg

                                                  However, you should just be able to use the VST of the 2.5.1 release.

                                                  Dan

                                                • #139004
                                                  DGillespie
                                                  Moderator
                                                  Eventide Staff

                                                    Radioman,

                                                    Are you using the VST or AU?  This seems to be happening with the AU in DP8 only.

                                                    I don't know why yet.

                                                    Dan

                                                  • #139007
                                                    geronimo
                                                    Participant

                                                      DGillespie:

                                                      Hi Geronimo,

                                                      Here's the older installer.  

                                                      Many thanks: it's work fine _ Smile

                                                    • #139008
                                                      radioman521
                                                      Participant

                                                        DGillespie:

                                                        Radioman,

                                                        Are you using the VST or AU?  This seems to be happening with the AU in DP8 only.

                                                        I don't know why yet.

                                                        Dan

                                                        Forgot to mention it but I'm using the au version which like I said has been okay.

                                                      • #139938
                                                        geronimo
                                                        Participant

                                                          Hello Dan _

                                                           

                                                          I’m now under Yosemite 10.10.4. and with the latest H 3000 2.51 version , it’s works fine with D.P. 9. _ cool

                                                          It was definitely a problem with LION 10.7. system ?

                                                        • #140300
                                                          tlongabaugh
                                                          Moderator
                                                          Eventide Staff

                                                            geronimo-

                                                            Glad to hear you got it working properly.

                                                            Best,

                                                            Tom

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