H3000: Patches loading time ?

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    • #112477
      geronimo
      Participant

      Since the updatein 2.5.0 version, loading a patch for the H 3000 lasts approximately 20 to 30 seconds; Is this normal ?

    • #127691
      DGillespie
      Moderator
      Eventide Staff

      HI geronimo,

      It's not, what DAW are you using?

      Dan

    • #138752
      geronimo
      Participant

      Sorry for the lack of detai Sad: I use Digital Performer 8.07 (64 bits version) under LION 10.7.5 _

    • #138753
      geronimo
      Participant

      Sorry for the lack of detail Sad : I use Digital Performer 8.07 (64 bits version) under LION 10.7.5 _

    • #138754
      DGillespie
      Moderator
      Eventide Staff

      Also, which OS, and which plug-in format (AU/VST/AAX)?

      Thanks,

      Dan

    • #138755
      DGillespie
      Moderator
      Eventide Staff

      Ah, thanks.

      We don't test against DP, but I just reached out to MOTU to try to get a license and I'll take a look at it.

      Thanks,

      Dan

    • #138756
      geronimo
      Participant

      In advance, many thanks _

    • #138761
      DGillespie
      Moderator
      Eventide Staff

      Hi Geronimo,

      I'm not able to reproduce over here.  Can you give me a bit more information?

      What type of computer are you running on?  Any details will be helpful.

      Thanks,

      Dan

    • #138763
      geronimo
      Participant

      I'm with a MacPro Rev 1.1 under LION 10.7.5  and 12 GO memory Ram . My HD System is a SSD .

      Before, I was with version 2.1.1 of the H3000 and patches are loaded faster .

      I have a clone of my HD System with the anteriot H 3000 version: I can  testing for this .

    • #138768
      geronimo
      Participant

      Ihave a MacPro 2 X 2,66 Ghz with 15 Go Memory RAM under LION 10.7.5. _

      I tested with H 3000 version 2.1.1 from another HD System (a clone) and patches charge immediately.
      Back on the HD System which is the recent 2.5 version H 3000 release, patches always last 20 to 30 seconds to load and freeze Digital Performer during the loading !

    • #138826
      geronimo
      Participant

      Any news …?

    • #138863
      DGillespie
      Moderator
      Eventide Staff

      Hi Geronimo,

      I'm not sure I was able to reproduce this specifically, but I think I was able to reproduce something similar and just made a new build now that should alleviate the problem.  We're going to test it here for a day or so and post it.  Unless there's a bug, it'll be 2.5.2 when it goes up.

      Dan

    • #138867
      geronimo
      Participant

      Many thanks for the following; I wait _

    • #138898
      kallenem
      Participant

      I'm having similar problems with Mac OS X, DP 8.07, H3000 2.5.1 AU. I just wrote a separate post describing the problem in detail. Looking forward to seeing if 2.5.2 fixes it. Thanks,

      Kalle Nemvalts

    • #138904
      radioman521
      Participant

      Found out about this through a thread over in motunation and thought I'd respond here as well. On the system I have (mid 2011 27 inch iMac running OSX 10.9.5 with 32 gig ram) patch change is instantaneous in Digital Performer 8.07 with the au plugin format. Also instantaneous patch change in ProTools 11.3.1 aax plugin format on the same computer.

      Jack

    • #138905
      geronimo
      Participant

      Interesting; would it be a system issue, since I am under LION 10.7.5 ?

    • #138907
      radioman521
      Participant

      geronimo:

      Interesting; would it be a system issue, since I am under LION 10.7.5 ?

      That could well be but that won't be known until others post here with their exact operating system variant. After all Lion is an old out-of-date operating system no longer supported by Apple.

    • #138912
      kallenem
      Participant

      Thanks, everyone, for the info. On my 7-year-old MacPro, OS X 10.7.5 is the latest OS I can run. At some point I will be forced to get a current-generation computer, but other than a few compatibility issues, my old computer is adequate for my audio projects.

      For now, I will just stick with the VST version of the plugin.

      Kalle

    • #127744
      guitardood1
      Member

      Add me to the list of folks experiencing this trouble.  Using the H3000 2.5.1 AU with Digital Performer 8.07 on a Macbook Pro with OS X 10.10.3.  Haven't tried the VST.

      Patches take better part of a minute to load and interface seems a bit sluggish adjust just the Mix% parameter while a  project is playing.  Other plugs working just fine.  Audio out of the H3000 otherwise works and sounds great.

      Best,

      Chuck

    • #138983
      DGillespie
      Moderator
      Eventide Staff

      Hi Guys,

      I believe I've been able to repro this in DP8.  It's not taking 20-30 seconds, but it is taking 5-6 seconds, which it shouldn't be.  It's a bit of a sticky one, so it might take me some time, but I'm looking into it.  In the meantime, it does appear that VST is working fine, so please use this.  Sorry for the issue, I don't know what could be causing it yet.

      Dan

    • #138984
      guitardood1
      Member

      Thanks Dan!!  And you are correct, the VST works without this issue, as a temporary workaround.

    • #138985
      geronimo
      Participant

      DGillespie:

      In the meantime, it does appear that VST is working fine, so please use this.  Sorry for the issue, I don't know what could be causing it yet.

      Hi _

      Many thanks for the following: would you rather give me access to the link from the previous version 2.1 ?

      I can't find it on the Support Section .

    • #138986
      radioman521
      Participant

      Dan:

      I'm curious as to what kind of Mac you're doing your development/debug on because on my system (mid 2011 iMac in OSX 10.9.5 with 32 gig ram) with DP 8.07 I'm getting almost instantaneous patch change. My system is optimized to the hilt because I also run ProTools 11.3.1 and that's as picky as they come daw-wise. I don't doubt that it's happening – could it be due to project/session size? So far I've only been running small (less than 10 tracks) DP projects/sessions.

    • #139003
      DGillespie
      Moderator
      Eventide Staff

      Hi Geronimo,

      Here's the older installer.  

      https://s3.amazonaws.com/com.eventide.plugininstallers/h3000factory/H3000Factory211osx.dmg

      However, you should just be able to use the VST of the 2.5.1 release.

      Dan

    • #139004
      DGillespie
      Moderator
      Eventide Staff

      Radioman,

      Are you using the VST or AU?  This seems to be happening with the AU in DP8 only.

      I don't know why yet.

      Dan

    • #139007
      geronimo
      Participant

      DGillespie:

      Hi Geronimo,

      Here's the older installer.  

      Many thanks: it's work fine _ Smile

    • #139008
      radioman521
      Participant

      DGillespie:

      Radioman,

      Are you using the VST or AU?  This seems to be happening with the AU in DP8 only.

      I don't know why yet.

      Dan

      Forgot to mention it but I'm using the au version which like I said has been okay.

    • #139938
      geronimo
      Participant

      Hello Dan _

       

      I’m now under Yosemite 10.10.4. and with the latest H 3000 2.51 version , it’s works fine with D.P. 9. _ cool

      It was definitely a problem with LION 10.7. system ?

    • #140300
      tlongabaugh
      Moderator
      Eventide Staff

      geronimo-

      Glad to hear you got it working properly.

      Best,

      Tom

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