H9 Control and Windows 10

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    • #113416
      thefollower
      Participant

      Having fits getting H9C to discover my pedal.  Bluetooth device is a SB340.  Deice Manager shows it to be using COM3 and COM4.  If I select either one, H9C bombs “H9 Control.exe has stopped working….”  No error codes, no nothing to help figure this out.  Ideas?

      Thanks

      Stephen

       

    • #143208
      gkellum
      Member
      thefollower wrote:

      Having fits getting H9C to discover my pedal.  Bluetooth device is a SB340.  Deice Manager shows it to be using COM3 and COM4.  If I select either one, H9C bombs "H9 Control.exe has stopped working…."  No error codes, no nothing to help figure this out.  Ideas?

      Not all Bluetooth dongles work with the H9 on Windows.  We put together a list of recommended Bluetooth dongles:

      https://www.eventideaudio.com/support/faq/which-bluetooth-usb-dongles-are-recommended-connecting-windows-pc-h9

      As to why your current dongle doesn't work, it's hard to say.  Some dongles don't support the correct Bluetooth protocol version.  Others are using proprietary Bluetooth drivers that have problems…

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