H9 Control Android 13 Galaxy Tab S6 Lite

[axman53]

Since the update a few days ago, the control app on android is useless. It does not see my finger presses. Whatever I tap, the tablet takes my touch as a minimize command and minimizes the control app. I can’t do anything with it. Infuriating. What’s up with this?

[axman53]

Unintalled then reinstalled the app, same problem. Can’t even get to settings to log into my account.

[tbskoglund]

Hello,

Sorry to hear you are having issues and thanks for reporting this. Please follow the steps below and let me know what happens:

• Open your tablet’s settings
• Go to “Apps” and select H9 Control from the list.
• Check H9 Control’s “Permissions”.
• If any permissions are denied for H9 Control, particularly “Nearby Devices”, go ahead and allow them.

[axman53]

Both available permissions were disabled. I enabled them both, restarted the tablet. I was prompted to login to my account, which I did. H9 Control connected to the H9 pedal. But still no joy when trying to do anything in app. None of the button presses on the bottom of the app window work. If I press an app button near one of the Android control controls (home [ ], scroll apps |||, back <) Android responds with those actions. It’s as if the H9 Control app does not have focus when using any of the button presses on the bottom of the app window. However, if I press any of the algorithms in the main window of the app, those function somewhat normally. Pic attached.

[axman53]

And come to think of it, I don’t believe that the Android controls were visable at all with the app in foreground prior to this update. I’m sure the bug has something to do with that.

[axman53]

Hello? Is there anybody out there? I’m stuck with an app that does not work making my H9 frozen in time.

[Author]

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