H9 Control: No presets or preset lists were found to import

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    • #115755
      zhensun
      Participant

      Hello,

      I’m having an issue with importing preset or presets list to H9 Control (iOS and Windows application). When I tried to import a preset or a preset lists, either the one I exported from another computer or downloaded from preset sharing site, the application will display “No data imported! No presets or prest lists were found to import”.

       

      Example of a preset: https://www.eventideaudio.com/community/presets/jgoldbach/stu-g-ambient-delay

      Example of a prest list: The latest official Max preset list  V4.

       

      The issue is not consistent on all of my devices – I can import the Stu G presets on one computer and save it to a prest list. I sent the preset list I saved to other devices (iOS and Windows), but could not import it to either of them.

      Any thoughts? Is it caused by the settings on the particular devices?

      Thanks!

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    • #154026
      bohan
      Moderator
      Eventide Staff
      zhensun wrote:

      Hello,

      I'm having an issue with importing preset or presets list to H9 Control (iOS and Windows application). When I tried to import a preset or a preset lists, either the one I exported from another computer or downloaded from preset sharing site, the application will display "No data imported! No presets or prest lists were found to import".

       

      Example of a preset: https://www.eventideaudio.com/community/presets/jgoldbach/stu-g-ambient-delay

      Example of a prest list: The latest official Max preset list  V4.

       

      The issue is not consistent on all of my devices – I can import the Stu G presets on one computer and save it to a prest list. I sent the preset list I saved to other devices (iOS and Windows), but could not import it to either of them.

      Show More...

      Any thoughts? Is it caused by the settings on the particular devices?

      Thanks!

      How did you import the prest file? On iOS, you need to put them under the H9 Control folder in the Files app first. Then you should be able to import them in the H9 Control app.

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    • #154846
      aljen
      Member

      Thank you Bohan. It works as you suggested. Best regards 

    • #154830
      aljen
      Member
      bohan wrote:

       On iOS, you need to put them under the H9 Control folder in the Files app first. Then you should be able to import them in the H9 Control app.

       

      Hello Bohan,

      where is the h9 Control Folder located within the iOS/iPad OS file system? I cannot find it on my iPad/iPhone. 

      T.i.a., greeting

      Alex

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    • #154831
      bohan
      Moderator
      Eventide Staff
      aljen wrote:

      Hello Bohan, where is the h9 Control Folder located within the iOS/iPad OS file system? I cannot find it on my iPad/iPhone. 

      When there is nothing in a folder, it will be hidden in the Files app. However, when you move a file, you will be able to see this folder. See this demo video:

      https://share.eventide.com/wl/?id=NEnU6hfPVDBTjCCJwuEUIAdHBvlPIhp4

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