H9 Core won’t recognize algo purchase

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    • February 6, 2015 at 9:50 pm #112316
      mwe
      Participant

      I have an H9 Standard and 2 H9 cores. Today I purchased 2 algorithms, Plate and Blackhole. H9 Control shows the algos on the standard box, they load and run fine. Neither Core shows the algos as authorized. I've tried resetting the Cores and reloading H9 Control to no avail. If it matters, neither Core was connected when the algo was purchased. I've purchased algos in the past and they've always been available on all 3 boxes.

    • February 7, 2015 at 12:29 am #127492
      mwe
      Participant

      Shortly after posting this I tried deregistering one of the Cores and then reregistering it. Now both Cores see the new algos fine.

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