Recently my H9 Max has been freezing up when using my iPhone 5S to change presets. Once it is frozen, the preset can’t be changed manually by the H9’s pedal controls nor the iPhone’s. I have to either unplug the H9 or close out the App on the phone and restart. This has just been a recent development. I haven’t done any changes to either the phone or the H9 before this started. This freezing has happened when changing presets via Lists or just browsing through the Algorithms section of the app.
I am using the Eventide power supply. There seems to be no pattern when the system freezes. Neither the H9 hardware controls nor the iPhone app will work. I must disconnect the power cord and plug it back in.
The phone seems to be the cause of the freezes. A manual adjustment or change of preset so far hasn’t caused an issue, but I haven’t checked this as rigorously as with the phone.
The phone seems to be the cause of the freezes. A manual adjustment or change of preset so far hasn't caused an issue, but I haven't checked this as rigorously as with the phone.
Which version of H9 Control are you using? Can you reproduce this problem and tell us the steps so we can try to fix it?
