H9 inputs dead

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    • #168918

      My H9 no longer recognizes input signal. No LED, no signal in the H9 Control App. No idea what happened; I pressed Play and couldn’t figure out why a synth was muted.

      I found a couple other people with the same issue but no solutions: after re-installing the latest software and checking everything I can, everything appears fine, it’s just not responsive. I can change Bypass mode to Relay and get sound in Bypass mode like that, but otherwise it’s silent.

    • #168923
      Eventide Staff

      Sorry for the issues you are having. Please contact support@eventide.com and we can help you there.

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