H9 loses presets on power off

[alanchiste1]

Hey gang – I can set my H9 to Midi 1 and everything works fine. But when I power it off and start my program, it has already reverted back to omni.

Not sure why this is happening, is there a save prior to exiting out of the H9 when I set it to Midi 1?

 

thanks,

Alan

[joecozzi]

Hi Alan,

Are you executing the MIDI channel programming on the H9 itself or the H9 Control software? Any time it’s set directly on the pedal, the setting is stored forever; no save process is necessary. If you are using H9 Control, however, sometimes you need to double check that the setting is in place before moving on. I usually make the change, exit the menu and then re-enter to make sure the change stuck. It’s not uncommon for the app to take a second or two longer for the change to stick, but once again, no save process is necessary.

[alanchiste1]

Hi Joe – I have tried both using my iphone and the software and on the H9 itself. I have changed to channel 1, then exit and recheck. it shows 1 as expected each time for both the software and the H9 itself

But once I power up, it reverts back to omni.

Any ideas?

 

[joecozzi]

This is strange. Just tried it on my H9 and it saves the setting as intended. What version of the firmware do you have on the pedal?

[alanchiste1]

5.9.1

[joecozzi]

Pleas email support@eventide.com for further help troubleshooting. They would be able to determine the next course of action. Sending them a video of the behavior would be helpful.

[Author]

Posts