H9 MAX TRANSFER

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    • #115176
      kdoyle2978
      Member

      Hi Eventide Community,

       

      I recently sold my H9 MAX Stomp Box on ebay and I want to transfer all my purchased alogorithems to the buyer. I purchased the Stompabox alogorrithems through the Apple Store. Do you have a easy and efficant way to transfer accounts over to the new user? 

      Thank you

    • #151112
      bohan
      Moderator
      Eventide Staff
      kdoyle2978 wrote:

      I recently sold my H9 MAX Stomp Box on ebay and I want to transfer all my purchased alogorithems to the buyer. I purchased the Stompabox alogorrithems through the Apple Store. Do you have a easy and efficant way to transfer accounts over to the new user? 

      Is your H9 a Core, Harmonizer, or Max? If it was a Core or a Harmonizer when you first bought it, have you maxed out your H9?

    • #151123
      kdoyle2978
      Member

      It’s the H9 Harmonizer that I Maxed out a few years ago.

      • #151124
        gkellum
        Participant
        kdoyle2978 wrote:

        It's the H9 Harmonizer that I Maxed out a few years ago.

        Well, after you max out an H9, it remains a Max even when registered to a new user.  So, just deregister the H9 from your account before you send it to the new owner, and he'll have no problem registering it to his own account and using it as a Max.

    • #151125
      kdoyle2978
      Member

      Sounds Good,

       

      Could you go over the approirate steps in order to deregister and register the H9 for my records.

       

      Thank you

    • #151126
      camn
      Participant

      It’s a choice in H9 control.
      I’ve attached a screenshot.

    • #151128
      kdoyle2978
      Member

      Great,

      Thank you very much!

      yes

    • #151130
      kdoyle2978
      Member

      I had another question regarding all the algorithms I purchased. I would like to transfer the algorithms to the new Eventide customer.

      • #151132
        bohan
        Moderator
        Eventide Staff
        kdoyle2978 wrote:

        I had another question regarding all the algorithms I purchased. I would like to transfer the algorithms to the new Eventide customer.

        Since the unit is already a Max, after registering it with his new Eventide account, he will get all algorithms.

      • #151134
        gkellum
        Participant
        kdoyle2978 wrote:

        I had another question regarding all the algorithms I purchased. I would like to transfer the algorithms to the new Eventide customer.

        Also, algorithm purchases aren't transferable.  If you sell your iPhone or Android phone to someone, you can't transfer all the apps you've purchased to them, and algorithm purchases are just an in app purchase.  So, the same rules apply.

      • #151137
        benriddell
        Participant
        gkellum wrote:

        kdoyle2978 wrote:

        I had another question regarding all the algorithms I purchased. I would like to transfer the algorithms to the new Eventide customer.

        Also, algorithm purchases aren’t transferable.  If you sell your iPhone or Android phone to someone, you can’t transfer all the apps you’ve purchased to them, and algorithm purchases are just an in app purchase.  So, the same rules apply.

        Eventide team

        Show More...

        This type of question has come up several times on this forum. Would it not be easier to re-write the section in the H9 manual (or add a chart) expicitly stating what happens to the algorithms when you deactivate your account or sell your pedal on? 

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      • #151138
        gkellum
        Participant
        benriddell wrote:

        Eventide team

        This type of question has come up several times on this forum. Would it not be easier to re-write the section in the H9 manual (or add a chart) expicitly stating what happens to the algorithms when you deactivate your account or sell your pedal on? 

        Yeah, that's a good suggestion. It should be in the manual and on the FAQ page.

    • #151519
      mdorren
      Member

      Hi.  Unfortunately, I shipped my H9 Max before I could Unregister it. So doing it from the H9 edit program will not work.  Is their another way that I can do this aside from having my buyer send it back to me?

      thx

       

      P.S. – I missed my H9 so much that within a week, I bought another H9 core… <sheesh>

      • #151526
        bohan
        Moderator
        Eventide Staff
        mdorren wrote:

        Hi.  Unfortunately, I shipped my H9 Max before I could Unregister it. So doing it from the H9 edit program will not work.  Is their another way that I can do this aside from having my buyer send it back to me?

        P.S. – I missed my H9 so much that within a week, I bought another H9 core… <sheesh>

        Email support@eventide.com your account name and serial number that you'd like to deregister

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