H9 Update fail and boot fail

Home Forums Products Stompboxes H9 Update fail and boot fail

  • This topic is empty.
Viewing 1 reply thread
  • Author
    Posts
    • #115561
      gabfaz
      Member
      Hi, I bought a second-hand H9, the pedal had never been updated, so when I connected it and registered in my account, it sent me the update. I let it run normally, but suddenly weird characters appeared on the screen, I waited for more than half an hour, but it did nothing, so I disconnected it, tried to restart, but I realized that it has a delay in the boot and when it Start points UPDATE, I went to the forums and saw the methods of Hot Knob and other combinations of buttons that are pointed out in videos, but none works for me.

       

      I also dealt with the direct updater, on windows, on Mac, even with midi cables in an interface, but nothing works.

       

      Now when I connect the pedal, I send the message update

       

      Show More...
      I enclose photographs and I hope you can help me.

      Greetings and thanks.

       

       

      Show Less...
    • #152913
      nickrose
      Moderator
      Eventide Staff

      If I were you, I would return to sender.

      It is not possible to know the history of a second hand unit, as it may have had any amount of abuse.

      If you want to send it in for service, support@eventide.com

       

Viewing 1 reply thread
  • You must be logged in to reply to this topic.